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  #1  
Old 08-12-2013, 10:37 AM
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DominaDoll DominaDoll is offline
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Exclamation New SUPPORT Email

Hello All,

We have a new tickets system set up for Affiliate Support.
You can email your questions to: affiliates(at)adultproductsupport(dot)com
You can also use the contact forms on MFW and in the Affiliate Control Panel and they will go to the same place.

Thanks!
Domina
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Old 08-28-2013, 10:38 AM
RubyGoodnight RubyGoodnight is offline
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Is this system down again?

I've sent over one message on the 25th and three on the 26th (all SKUs of products with incorrect descriptions), all through the Contact Us link in the affiliate control panel. I got the note that says I'd get a reply within 2 days after the message was sent. No auto-respond email to confirm it's been received (not sure if the system still does that) and no actual human reply, either.
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Old 08-28-2013, 10:54 AM
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Yes, it looks like it may be not working again. I have reported the bug. You can use this email as an alternative: affiliates(at)adultproductsupport(dot)com

It all goes to the same place.
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Old 08-28-2013, 11:58 AM
RubyGoodnight RubyGoodnight is offline
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Quote:
Originally Posted by DominaDoll View Post
Yes, it looks like it may be not working again. I have reported the bug. You can use this email as an alternative: affiliates(at)adultproductsupport(dot)com

It all goes to the same place.
I've sent over the email. Can you let me know if it's been received?
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  #5  
Old 05-27-2014, 07:09 AM
RubyGoodnight RubyGoodnight is offline
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I've sent an email over to the adultproductsupport email this morning, and I haven't had the usual auto-reply. Just checking that this has been received.
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  #6  
Old 05-06-2015, 06:34 AM
thevibratorstore.net thevibratorstore.net is offline
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Domina.

With the new service, is this email still valid/the best option?

Or can i keep using the contact us form from within the AdultShopping dashboard?

thx
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  #7  
Old 05-06-2015, 09:48 AM
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DominaDoll DominaDoll is offline
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Either or. They both go to the same place
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